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Product Overview

This product is an intelligent platform focused on local errand and delivery services, covering three core modules: user side, rider side, and admin panel. It mainly supports two core service modes: pickup and drop-off, adapts to efficient operation needs such as one-click order acceptance and order grabbing, and provides comprehensive digital service support for various delivery teams.
The platform integrates practical features such as smart pricing, scheduled orders, map navigation, tipping incentives, and item insurance. It can flexibly adapt to full-time and part-time riders, balancing convenient user ordering and efficient team management to realize the smooth operation of the entire local errand service process.

Core Functions

✓Core Errand Services (Main Features)

Item pickup service for efficient demand connection

Item drop-off service for fast local delivery

Scheduled pickup setting, supporting advance ordering

✓Smart Pricing Services (Main Features)

Auto-calculate service fees based on distance

Supplementary pricing based on item weight

Temporary price adjustment for special scenarios such as night and bad weather

✓Rider Order Management (Main Features)

One-click order grabbing with pop-up + voice double reminders

Order hall display, sorting pending orders by distance

Free to start/stop order listening for flexible work status control

✓Smart Dispatch Management (Main Features)

Flexible switching between order grabbing and dispatch modes

Intelligently match riders based on distance, delivery address and level for dispatch

Efficient order allocation to improve delivery efficiency

✓Order Auxiliary Services (Auxiliary Features)

Rider tipping setting to increase order acceptance rate

Item insurance service, calculating insurance fees in proportion

Full-process order tracking for clear progress check

✓Map & Navigation Services (Auxiliary Features)

Precise map location for accurate pickup and delivery address positioning

Auto-calculate pickup and delivery distance for accurate pricing

Intelligently plan navigation routes to improve delivery speed

✓Rider Management Services (Auxiliary Features)

Support for both full-time and part-time rider modes

Part-time riders can normally get delivery commissions

Clear access to rider order and delivery data

✓Operation Management Services (Auxiliary Features)

Admin panel for overall management of all platform orders

Real-time viewing of rider and order-related data

Flexible configuration of pricing, dispatch and other related rules

Application Scenarios

Target Industries

Local delivery teams, community delivery service organizations, local lifestyle service platforms, part-time delivery teams, campus errand services, business concierge services, local on-demand delivery service organizations

Use Cases

1. User Ordering Scenario: When users have pickup or drop-off needs, they can place orders online, set scheduled time, tips and item insurance, accurately locate pickup and delivery addresses, and conveniently submit their needs.

2. Rider Order Acceptance Scenario: Riders can freely start/stop order listening, receive new orders through pop-up + voice reminders, grab orders with one click, or select pending orders by distance in the order hall to avoid missing orders.

3. Pricing & Settlement Scenario: The system automatically calculates service fees based on distance and weight. Temporary price adjustments can be made in special situations such as night and bad weather. Tips and insurance fees are calculated separately, clear and transparent.

4. Dispatch & Operation Scenario: The platform can flexibly switch between order grabbing and dispatch modes, and intelligently push orders based on rider distance, delivery address and service level to improve order allocation efficiency and delivery time.

5. Rider Management Scenario: Supports the joint operation of full-time and part-time riders. Part-time riders can normally get delivery commissions, meeting the staffing needs of different delivery teams.

6. Navigation & Delivery Scenario: Riders quickly find pickup and delivery addresses through precise map positioning and intelligent route planning, improving delivery efficiency and reducing delivery time.

7. Platform Operation Scenario: Operators centrally manage orders and riders through the admin panel, view relevant data, and configure pricing and dispatch rules to realize digital and standardized operation of errand services.

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