Product Overview
Core Functions
✓Business Model Management
Self-operated business model
Multi-vendor marketplace model
Multi-city independent operation
✓Service Modes
On-site in-home services
In-store verification & service
Flexible time slot booking
✓Independent User Ports
User-facing mini program
Service provider application
Merchant store dashboard
Platform admin management system
✓Order Dispatching System
Platform auto dispatch
Provider order grabbing
Merchant order assignment
User select preferred provider
✓Service Category Management
Two-level service categories
City-specific service items
Single & multiple SKUs
Free trial / zero-payment services
✓Service Provider Management
Professional role classification
Custom working schedule
Service quality deposit system
Real-time check-in & location
✓Merchant Store Management
Store staff management
Custom store service items
Store exclusive coupons
Store revenue statistics
✓Marketing & Promotion
Membership & discount plans
Multiple platform coupon types
Package & subscription cards
Store exclusive promotions
✓Order Value-Added Services
On-site price adjustment
Order add-on services
Custom refund amount
Travel & transportation fees
✓Platform Administration
Backend order workflow
Review & rating management
Regional service configuration
Data dashboard & analytics
✓Financial & Settlement
Independent e-wallets
Financial reports & records
Custom settlement cycles
Clear commission & earnings
✓Service Quality Assurance
Complaint & penalty system
Service security deposit
Emergency support & handling
Full service traceability
Application Scenarios
Home Cleaning, Appliance Cleaning, Nanny & Babysitting, Childcare, Elderly Care, Appliance Repair, Drain Cleaning, Formaldehyde Removal, Beauty & Spa, Laundry, Home Maintenance, Pet Services
1. Platform Operation: Support self-operated and multi-vendor models, multi-city management for all sizes of service businesses
2. User Experience: Online booking, flexible time selection, preferred professionals, in-home or in-store service options
3. Provider Working: Order grabbing & dispatching, schedule management, order tracking, automatic commission settlement
4. Merchant Operation: Store management, staff scheduling, order allocation, revenue analysis, online customer acquisition
5. Marketing & Growth: Membership plans, coupons, package cards, free trials to boost repeat orders
6. Admin & Monitoring: Real-time data dashboard, order control, review management, financial analysis
